ORDERING & SHIPPING
When does an order ship?
All orders (excluding home portraits) ship within 2-3 business days. Everything is mailed via USPS or UPS. Tracking will be provided via email once an order ships.
What if my package arrives damaged?
That's a bummer and we want to make it right, so please contact me as soon as it arrives so we can find a quick solution.
What is your return policy?
All items can be returned if unopened and unused (such as the watercolor kits) within 30 days after purchase. Please contact me for the return address and a refund will be processed within 1-3 business days upon receipt of returned material.
*Please note that any custom work or digital products are not refundable.
Do you do custom work?
I offer custom watercolor home portraits. They will be available again January 1, 2023. If you don't see them listed, then that means they are sold out for the month. Please contact me for any questions about ordering.
Do you paint people and/or pets?
Sorry, but no I don't offer to paint people or pets.
Do you offer to instruct workshops?
No, I am not currently offering workshops at this time.
Do you wholesale or consign your products?
Where do you print your products?
All of the greeting cards and wall prints are printed withing the U.S. at an off-site location. Currently, all items are printed on 110# linen cardstock.